The Student Help Desk

The Student Help Desk assists student using our campus technical resources. The Student Help Desk is available to support students with a variety of student technology including:

Digital Dons laptop loans
Microsoft Office 365 installation
Sac.edu student email accounts
The SAC mobile app
WebAdvisor
Zoom

Note: The Student Help Desk provides troubleshooting ONLY of equipment for Digital Dons. On personal equipment, we can only assist you with the software that the college makes available to you.

Follow this link for the answers to Frequently Asked Questions.

STUDENT-Adobe-Creative-Cloud-Home-Use.pdf

Self-Service

Self-Service is a modern registration and planning system for students. Check out these resources on how to use it:

Online Chat

We have a live chat system called Cranium Cafe that you may use to interact with us. Please refer to the Cranium Cafe Student Guide for more information on how to use this system.

Availability

If we are "Online" and you would like to chat with us, please select the "Ask A Question" button in any available contact card and our student leader will gladly assist you. You will be required to log in by selecting the SAC or Guest Registration login button.

If we are "Offline" you may use the Student Help Desk contact card at the bottom to submit your inquiry with the "Send Offline Message" button. We will respond as soon as possible during normal working hours.

After Hours Student Support

After hours support will be Monday - Thursday after 6pm, Fridays after 2:30pm and weekends. To reach our after hours support please call (714)480-7407..

What after hours can support: