The Student Help Desk
The Student Help Desk assists student using our campus technical resources. The Student Help Desk is available to support students with a variety of student technology including:
-
Digital Dons laptop loans
-
Microsoft Office 365 installation
- Sac.edu student email accounts
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The SAC mobile app
-
WebAdvisor
-
Zoom
Note: The Student Help Desk provides troubleshooting ONLY of equipment for Digital Dons.
On personal equipment, we can only assist you with the software that the college makes available to you.
Self-Service
Self-Service is a modern registration and planning system for students. Check out these resources on how to use it:
Online Chat
We have a live chat system called Cranium Cafe that you may use to interact with us. Please refer to the
Cranium Cafe Student Guide for more information on how to use this system.
Availability
If we are "Online" and you would like to chat with us, please select the "Ask A Question" button in any available contact card and our student leader will gladly assist you. You will be required to log in by selecting the SAC or Guest Registration login button.
If we are "Offline" you may use the Student Help Desk contact card at the bottom to submit your inquiry with the "Send Offline Message" button. We will respond as soon as possible during normal working hours.
Hours of Operation In Person
Upcoming Desk Closures:
Monday, May 30th
Monday
| Tuesday
| Wednesday
| Thursday
| Friday
|
10:00am - 2:00pm
|
10:00am - 2:00pm
|
10:00am - 2:00pm
|
10:00am - 2:00pm
| 10:30am - 2:30pm
|
Cranium Cafe Chat Hours
Monday
| Tuesday
| Wednesday
| Thursday
| Friday
|
10:00am- 6:00pm
| 10:00am- 6:00pm
| 10:00am- 6:00pm
| 10:00am- 6:00pm
| 10:30am- 2:30pm
|
