Santa Ana College was made aware that page Errors/Load Times in Canvas was down from 1:26pm - 1:59pm on Thursday, March 3rd, 2021
The issue was resolved at 1:59pm. Canvas is currently working properly.
Log in to Canvas
Username = your WebAdvisor ID (not your student ID#).
- Password = your WebAdvisor ID password.
Most courses will not be visible in Canvas until the official start date.
If you don't see your course on the Canvas Dashboard, click "Courses" on the left Global Navigation Bar, then select "All Courses". Click on the Star icon to the left of the course you want to appear on the Canvas Dashboard. The red star will add course as "Favorite".
Link for more instructions on how to favorite a course on Dashboard
If you are redirected to the OpenCCC page:
Enter your OpenCCC username and password.
If you do not remember it, then you will still need to complete the form.
Click to "Create a New Account".
When you click to "continue" you will be informed if you have an existing account.
Click to have your reset password sent to you.
Open your email and click on the reset password link.
Change your password.
Login to Canvas with your WebAdvisor ID. Upon redirection to OpenCCC, enter your CCC Username and new password.
You should now be logged into your Canvas Account.
This is the only time you will need to synchronize your CCC Apply account with Canvas at SAC.
Detailed Instructions on
Open CCC Account Creation.pdf
If you received the following error message when trying to recover a CCC account.
Follow these steps:
Open a new browser
and create a new CCC account
Use the same WebAdvisor user ID & Password for your Open CCC User ID & Password
Once CCC account is created, close all browser windows
Go to Canvas and log in again. It will redirect you to Open CCC again. Log in with your WebAdvisor User ID & Password
You should be redirected back to Canvas
The next time you log into Canvas, use your WebAdvisor User ID & Password
Note: If you're receiving an "Error" message when trying to complete the
process for creating an account with OpenCCC at the bottom of the first
page, follow the following step:
If you still have problems with OpenCCC apply account, please call OpenCCC directly at 877-247-4836.
- Instead of entering your Social Security Number, check the box that states "Check
this box if you do not have a Social Security Number or Taxpayer
Identification Number, or decline to provide one at this time". and click "Continue".
*Remember that traditional course instructors are not required to use a Learning Management System.
If you do not see any content on Canvas, your instructor may not be using the LMS.
Contact your instructor with any questions.
Problems? The toll-free Canvas Hotline is available 24/7: (844) 612-7428
For any questions about Canvas, please go to the SAC Canvas Student page at www.sac.edu/CanvasStudent
Some quick facts about Canvas:
mobile! It can be used on a phone or tablet by downloading the app.
cloud-based which ensures the most up-to-date technology and better integration with tools such as Drop Box, MS365, Google Docs, Linked In, and Twitter.
easy to use and is intuitive, meaning that students will have a consistent navigational experience across all courses. It will take less time to find what you need in Canvas.
Canvas promotes easy communication! Students and instructors can easily communicate through the Inbox (messages), Discussions, and even Grading Feedback.
Please watch the following short video for an overview of Canvas from the student perspective: