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Technical FAQs
 

Common Printing FAQs Table of Contents

  • Always user Print Preview before sending print job.

  • Print Selection: In Explorer 6.0, select text first, use Print Selection function to print

E-mailing Web Pages Table of Contents

  • In our public workstations we are not able to send web pages or links by e-mail.

  • To e-mail the current web page, copy the URL and e-mail that to yourself using an Internet e-mail service.

Common Browsing Problems Table of Contents

  • Click Refresh

  • Close and re-open browser

  • Try browsing to the top level domain name only (rather than the specific page)

  • Try the URL in a different browser

  • Clear cache: Tools / Internet Options / General tab /
    click Delete Files in the Temporary Internet Files section

  • Clear history: Tools / Internet Options / General tab /
    click Clear History in History  section

  • Wait and try again later

Having Trouble Reading, Opening, or Printing Acrobat PDF Documents Table of Contents

  • Right Click on the link to the PDF

  • Choose "Save Target as..." from the pop up

  • Save the PDF to your hard drive (remember
    where you are saving it and the name of the file)

  • When the download is complete, go to that downloaded file

  • Double Click the file

  • Read or print the file

 

Searching a File Table of Contents

  • File disappeared or you can’t find it

  • Change file type box to look for All Files (*.*)

  • Search for file by file name or contents of file

  • Start / Find /Files of Folders

  • search filename*.*

  • click Advanced tab to search for word inside file

The Computer Catalog is too slow Table of Contents

The timeout value is set at 5 minutes (as opposed to the default 10 minutes) to improve access time. Most of the time Internet speed is controlled by traffic on the Internet or on the network.

 

Virus & Floppy Disk Table of Contents

  • The most danger to a public access computer is from the floppy disk used by one patron and forgotten in the floppy drive. That disk might contain a virus that then infects the public access computer if it is rebooted while the forgotten disk is in the drive.

  • Make sure to remove floppy disk from A drive after use. 

Page URL: Technical FAQs Table of Contents
Web page submitted by Nell Yang     

Copyright 2005, RSCCD Last updated 04/08/2008

© Copyright 2008. Santa Ana College, RSCCD