Small Business
Self responsibility
has become the word of the 1990s. Even as people interact with others
in their personal or work life, their style can be described as enterprising.
They are constantly monitoring what is happening in the world globally,
nationally and locally. They search for opportunities. When
necessary, they are prepared to make a sacrifice. They have the ability
to withstand setbacks. Whether self-employed or on an organization's
payroll, they enjoy what they do.
Employers are
increasingly looking for people who have the ability and confidence to
work both independently and on a team to excel during this time of rapid
change. Working within an organization, entrepreneurs demonstrate
leadership, first of themselves, then situations and others. They take
calculated risks on behalf of their organization.
Following are
some entrepreneurial characteristics: good organizational and time
management skills, enthusiastic, great endurance (not giving up easily
and working long hours to meet deadlines), plenty of initiative, ethical,
requires no supervision, does not procrastinate, good at planning, able
to set and achieve goals, thrives on taking appropriate risks, deals with
stress effectively, confident, able to take rejection from others, sense
of humor, resourceful, able to network well, comfortable asking for help
and support, flexible, resilient, able to deal with ambiguity and adversity,
good at developing alternatives when problem solving, creative in generating
new ideas, able to and enjoys making own decisions, able to see a problem
as a challenge and a mistake as a learning experience, able to take long-term
perspective and see the big picture, practices positive visualization.
Success in business is determined by managerial skills and entrepreneurial
behavior.
According to the US Government,
52% of all US workers work in small business and more jobs are created by small
business than large corporations. Traits of
Successful Entrepreneurs
Personality
How high do
you score on the following characteristics of successful entrepreneurs?
Key traits are optimism, self-esteem, good health, initiative, creativity,
vision, trustworthiness; desire for autonomy; ability to communicate, organize,
solve problems, make decisions, and deal with and orchestrate change; copious
amounts of endurance, tenacity, and energy; willingness to take calculated
risks. Will your business require you to work alone, without other
people around? If so, can you prosper? Will you have the necessary
support from friends and relatives? Can you handle competition?
Can you thrive on the unexpected? Are you an excellent strategist?
Review strengths identified in your assessment results. Does there
seem to be a fit?
Motivation
What rewards
or advantages would you like to get from your own business? What
is motivating you to seriously consider this option now? Are you
looking for economic independence, the opportunity to realize your own
ideas, the freedom to act and make your own decisions, or the possibility
to work when and where you want (be in control of your life)? Are
you being realistic? Money may come in later, probably not in the
beginning. Your customers’ needs will actually determine what decisions
you make and to a great extent, the location and hours of service.
Business
Acumen
Do you have
what it takes to run a business if you do not have a partner or associates
helping with some of the aspects? If you lack expertise in one or
more areas, out-sourcing may be a solution. Areas include: financing,
merchandise/services, pricing, sales, customer credit, advertising and
promotion, employees, facilities, equipment and supplies, purchasing, operating
procedures, insurance, record keeping, tax and legal issues, government
regulations.
Experience
Since there
is such a high failure rate for new businesses, you will want to reduce
the risks as much as possible. You will need to identify business
opportunities relating to your skills. Are you able to analyze consumer
needs and marketplace trends in order to decide upon which products and
services are needed and which you have the capability to provide?
Do you want to focus on (1) producing goods and services; (2) selling or
buying and reselling goods and services produced; or (3) providing investments
for the production and selling of goods and services (venture capital)?
Test the market. Is there a demonstrated need? What code of
business ethics will you adopt (for example: maximizing profits while fulfilling
social responsibility regarding environmental pollution)? Presenting
a professional image will help you gain the confidence of your clients.
Your customers will make value judgments based on personal interactions
with you, as well as upon your telephone service, stationery and business
cards. You will need to find your niche, and provide a high level
of customer service.
Business/Marketing
Plans
Decide upon
a business name and register it if necessary. Write a business plan
and update it regularly to determine if you are meeting your goals.
Good guides for writing a plan are available. How will people hear about
you in order to check out your products or services? Complete a marketing
plan so that you can get the best value for advertising dollars.
Practice so that you will be able to (1) describe your business in 20 seconds
or less, and (2) end with a strong close to encourage a sale. Study
what impact, if any, international trade will have on your business.
Develop a vision for 2-3 years into the future so that goal setting will
be easier. Modifications to the plan can be made when necessary.
Will you be successful alone, or do you need one or more other people to
join with you as you work toward a common goal? Whatever you choose
to do, you will need to have a passion for the work to get you through
the rough times. Being able to laugh and have fun will make your work much
more pleasurable.
Financing
With a little
capital, it is possible to start a small business. You could begin
on a part-time basis while employed elsewhere. There have been interest
free loans available through government sources for both summer and on-going
(permanent) jobs. Check to see what programs are currently being
sponsored. Perhaps you could finance the start-up and operating costs
with your own savings, or with a loan from a friend or relative.
What will the initial financial repercussions be on your family?
What will you have to give up?
Telecommuters
Decide if the work
you want to do could be done from your home. It is a more economical way
to begin. However, by working at home, you will have your work there 24
hours a day and 7 days a week. Will you be able to establish some balance
in your life? What percentage of time would you like to set aside for
personal, recreational, educational and other activities? Telecommuting is
becoming a way of life for many people through their own choice, or by companies
wanting to reduce the number of employees working at their business location.
For the telecommuters, there are similar pluses and minuses. You will also
need to work out an arrangement with your employer regarding your projects,
reporting method, hours available, and performance evaluation.
Communication Tools for
Small Business
VoIP (Voice over
Internet Protocol) is targeting communications needs for small
business. This communication technology can provide small business with the
perception of being a large company, even an international company. Voice
over the Internet communications allows the caller to dial out on a regular
phone, the call goes over POTS (Plane Old Telephone Service) lines and hook up
with world wide internet (low cost) and then connects with the local POTS to
ring at the phone of the business client.
Small businesses can option
their service to have a phone line in London, England (for example) and
elsewhere in the world and the call is forwarded to the company phone in the
US for service! Of course it goes both ways - some folks have discovered that
they call for computer service in Texas and get connected to service personnel
in India.Links to More
Information:
Talk is Cheap
http://www.computeruser.com/articles/2209,1,2,1,0901,03.html
The Future Buzz on Telecom
http://www.computeruser.com/articles/2209,2,1,1,0901,03.html
Your Qualifications
Visit the following site at the
University of Waterloo, review the information provided, and consider the
questions presented.
http://www.cdm.uwaterloo.ca/Step1_7.asp
Then complete the quiz "Am I an
Entrepreneur?"
http://www.wd.gc.ca/eng/tools/xindex.asp
Consider the results.
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What are your
entrepreneurial strengths?
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What weaknesses
do you need to be aware of and compensate for?
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Managing Change:
Undertaking new ventures and trying new methods or ideas are part of the
entrepreneurial spirit. List examples of changes that you initiated.
Briefly define the problem, need, or situation that led you to consider
the change. Explain what you did and describe the outcome.
Bolles, Richard
N. The 1997 What Colour is Your Parachute? Berkeley, CA: Ten Speed Press,
1996;
Bolles, Richard
N. The Three Boxes of Life. Berkeley, CA: Ten Speed Press. 1981; Crystal,
John C. et. al. Where Do I Go From Here With My Life? Berkeley, CA: Ten
Speed Press. 1974; Ellis, Dave. et. al. Career Planning. Rapid City, SD:
College Survival, Inc. 1990; Jackson, Tom. Not Just Another Job. Toronto,
ON: Random House of Canada Ltd. 1992; Krannich, Ronald L. Careering and
Re-Careering. Woodbridge, VA: Impact Publications. 1991; Martins, Antony
J. What's in a B.A.? Career Services, University of Waterloo. 1991. (video);
Phifer, Paul. College Majors and Careers: A Resource Guide for Effective
Life Planning. Garrett Park, MD: Garrett Park Press. 1993; Sher, Barbara.
I Could Do Anything: If I only knew what it was. New York, NY: Dell Publishing.
1994.
Links for
More Information
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