Job Search
Looking for
employment is one of the most challenging jobs you will ever have.
Finding "your" job rather than "a" job is important, as work plays a big
role in contributing to the sense of satisfaction in your life. As
you begin to look for your next position, think about how it fits into
your overall career plan. Is it work that will give you the experience
you need to begin or continue your progression toward your long-term career
goals; is it work you will enjoy doing and feel passionate about?
GUEST
PRESENTER:
Diana Gutierrez,
Job Placement Specialist
Santiago Canyon College
(714) 564-4201
Click on the following links to attend the
online career center services and orientations presented by our guest
presenter: Diana Gutierrez,
Job Placement Specialist. The
presentation is best viewed in Microsoft Internet Explorer browser; you may be
prompted to do a simple and quick installation of the Microsoft Producer reader.
Job
Search Workshop
http://www.sccollege.edu/kgreen/dgjob2_files/default.htm
| This workshop
may not play if you are viewing this workshop as a link from another site.
If this is the case, open another instance of Internet Explorer browser
and copy and paste the URL into the browser to view. |
Employment
Contacts
Employer contact
comprises all your activities between making the decision about the work
you are interested in and considering the job offer(s) you have received.
The main areas are: searching for work or job openings, preparing
resumes and letters, completing applications, and presenting your qualifications
in an interview.
Getting
Started
Do not procrastinate.
Get started now. Unfortunately, many job seekers have an unrealistic
picture of how much time job search takes. It is never too early
to begin making contacts. Start in the Fall term for a summer job.
If you are still in school, or working full-time but wanting to change
jobs, plan to spend up to eight hours each week. After graduation,
or if you are currently unemployed, your search should become full-time.
An example: if unemployed or not in school, eight hours sleeping,
eight hours job search activities, and eight hours exercising, socializing,
doing chores, and volunteering. Plan activities with a practical
application to the job market to talk about. For technical people
whose knowledge may become outdated quickly, be able to show how you are
staying current in your field.
Use your assessment
results and career exploration activities to direct your job search efforts.
Know what is important to you, know what you enjoy or do not enjoy doing,
know what skills you have to offer, and know what type of work is a good
fit for you. In short, only you know what kind of work you
want and what you are best qualified for. Without a focus, you will
not be able to prepare excellent resumes and letters, or sell your strengths
in interviews. Be able to discuss your accomplishments. Employers
today want to know why you selected them and what you are prepared to do
for them. Also, think about your preferred life style and what skills
will you need to develop or update.
Working
Overseas
You are living
in a Global Village. As you are thinking about the type of work you
want to do, consider if, or how, you would like to be connected to the
international community. There are several ways: living at home and
being in contact with people in other countries through correspondence,
telephone or e-mail; living at home and traveling on behalf of your employer
to other countries; living and working in another country.
Employers who
hire for international assignments will look at your qualifications from
two perspectives: (1) the specific knowledge and skills required
to do the work well (experience in managing projects, proficiency in the
language of the country, computer programming) and (2) your ability to
excel in a cross-cultural setting (sensitivity, flexibility, self-discipline).
CULTURAL
SENSITIVITY
Following are
some points that you will need to consider:
-
What are your reasons
for wanting to work overseas?
-
What countries
or geographical regions would you prefer?
-
What type of work
are you most qualified for and most interested in?
-
What methods will
you use to locate employment opportunities?
There are many
excellent resources available to help you research information to ensure
that your expectations are realistic and achievable.
INTERNATIONAL
JOBS
Develop
a Plan to Find Employment
Develop a plan.
Your job search should not be random activities. Map out your strategy
in advance. If not, you could find yourself back at your starting
point with little accomplished for the time you have spent. Set daily
and weekly objectives so that you will have a concrete way to evaluate
your progress. Determine the amount of time you will allocate for:
identifying target organizations, researching, making contacts and following
up. Set your priorities. Schedule at least one activity away
from home each day to get yourself out into the community and energized.
Be sure to document every step. This will save you time, keep you
organized and prevent embarrassing errors. Consider that you may
be in contact with 15 organizations in the span of one week; you don't
want to make a costly mistake. Imagine showing up for a meeting at
the right time but at the wrong place! Prepare business cards.
They are an effective, fairly inexpensive method of leaving information
with anyone who has the potential to lead you to job openings. A
summary card with the equivalent of a 30 second commercial about your strengths
can fill a need where a business card may be too brief and a resume may
be too lengthy.
Organizing
Support
You will need
support while undertaking your job search. First, you will need financial
support. If you do not have much in the way of savings, you may want
to consider part-time work. Try to look for something with a flexible
schedule. This will allow you to attend interviews at times suggested
by employers. Some jobs (sales) give you an added opportunity to
speak with many people from diverse employment backgrounds. Jobs
through a temporary employment agency may be an alternative. You
may need to take an interim job until the position you would like becomes
available. This type of job also allows you to build your resume,
obtain current references, and develop contacts in the areas of your
interests.
Second, moral
support is very important. Generally you will get many rejections
and just a few offers. To minimize the number of "no's", ask as many
open-ended questions as possible to find out information and get advice.
It may still become difficult to avoid feelings of rejection, discouragement
and lack of self worth. For each "no", analyze the circumstances.
Are the factors outside of or within your control? Work diligently
on those you can control and let the others go. Also, try to surround yourself
with people who are most likely to boost your confidence. A volunteer
organization will appreciate your help. The people there will become
aware of your enthusiasm and the quality of your work. Another benefit
will come if you have the opportunity to work and interact with other volunteers.
They may be able to give you some information and advice about your job
search activities.
Celebrate your
achievements every day. Examples of successes could be: finalizing
the arrangements to meet a contact; completing 10 telephone call-backs
by lunch-time; getting company information that was difficult to locate;
speaking with a hiring manager briefly in person. Reward yourself with
a pleasurable activity. Take some time out each week to participate
in social or recreational activities, or hobbies. You need the break
to renew your level of energy.
Imagining
Success
Visualize the
work you would like to have. Create mental pictures of yourself accepting
the new job and working in an interesting and stimulating position.
If you cannot imagine what it will be like, it will be hard for you to
achieve it. An active imagination can help you overcome obstacles
in your way.
Traditional
Methods of Finding Openings
Advertised positions
account for 10% - 20% of all jobs open at any given time. Approximately
90% of all job seekers apply to these advertised openings. While
it is appropriate to use the following job search methods, you should spend
only 1/5th of your time and energy in this pursuit.
Internet
Sites with Job Listings and Resume Matching Services
Prepare and
online personal portfolio and resume. Access online job fairs and
job listings.
ONLINE
JOB LISTINGS
Both profit
and non-profit organizations are using the Internet to hire because of
the low cost compared to newspaper advertising. Through an Employment
or Career Opportunities section on the organization's own web pages, the
information is available 7 days/week, 24 hours/day until someone is hired.
The company can broaden their search to include individuals worldwide and
make it easy for candidates to apply through a direct e-mail connection.
Changes to the advertisements can be made quickly whenever necessary.
Some companies are including bonus information such as how to get ready
for and submit an application, as well as how to prepare for a job interview.
In addition
to job fairs where employers meet candidates in person, virtual job fairs
are becoming popular with employers. A fair can be organized by a
company on its own behalf, or by a company for several organizations.
ONLINE
JOB FAIRS
Check out also
the large multi-purpose sites and bookmark your favorites. They offer
any combination of: job listings, resume databases, discussion groups,
career planning information, industry updates, and links to other sites
of interest. Since job titles in electronic advertisements (as in
non electronic ads) may not reflect the job content, look at a wide variety
of positions. As you are reading through the job descriptions, pay
special attention to the most important qualifications mentioned, including
the up-to-date ones. These are the key words you will need to include
in your resume. If you don't have those qualifications, you will
probably need to get them to be competitive.
Some newspapers
also provide Web pages where they include jobs which were advertised in
their newspapers. Many recruitment firms also have web pages listing jobs
they received from their clients.
In fact, there
are so many databases where you can submit your resume that you will need
to do some careful screening in order to get the level of service you want.
Some companies will charge you to put your resume on file. However,
it is usually preferable to have the employer pay rather than you.
When a position is received, the computer sorts through your resume information.
Because the computer uses key words to search for candidates, you will
need to have the appropriate qualifications presented in an easily identifiable
format. If there is a match, your resume and/or a summary of your
information is forwarded to the employer. Choose your level of confidentiality.
Some companies do not permit employers to examine their database.
The search is conducted by their own staff. Therefore, if you are
currently employed or decide that your resume
should not go to a particular employer, the company is able to control
where resumes are sent. With other companies, you are given a code
number so that your personal identification is omitted, and provided only
after you give your consent.
To maximize
your time and money using the Internet for job search, here are some points
for thought.
-
Which companies
should you list your resume with?
(Develop a
list of criteria important to you and check out the policies of the firms.)
-
Do they receive
jobs in the field you are interested in?
-
How many jobs that
would fit your qualifications do they typically receive?
-
How large is the
database and what type of job seekers are represented in the greatest numbers?
-
Do they charge
job applicants?
-
How often can job
seekers update their files?
-
What information
is given to an employer
(the actual
resume, paper or electronic copy, a summary)
-
How would you know
if your resume has been forwarded to an employer?
-
How long is an
applicant kept on the database?
After applying
to electronic jobs, if possible, follow up with a phone call to speak personally
with the hiring manager and the Human Resources person processing applications.
State your interest and inquire about the hiring process, timelines, etc.
At some point
you will need to learn how to search job banks, send your resume electronically,
research employers, network, and keep up-to-date in your field. Now
may be the best time to become proficient. Although you may find
work by using the Internet exclusively, the effectiveness of this method
varies according to the type of work being sought. Don't use it as
your only job search tool.
Employment
Ads in Newspapers and Professional Journals/Magazines
Remember that
the employer is advertising for the ideal candidate. If you don't
think that you have ALL the requirements but feel that you can do the job
... APPLY! You may be the most qualified person for the job.
However, be realistic. If you do not measure up on a critical qualification,
e.g., being boondoggle, you'll waste their time and yours. Do not
disregard a job because of the job title. Read all the ads because some
are alphabetically listed according to the first letter of the first word
which may not be the job title. Look at and analyze the job description.
The text will also be a strong indicator as to the nature of the position.
Words such as "self starter, challenging" will denote requirements for
a different kind of person than words such as "reliable, conscientious".
Check the jobs advertised in the career section of the newspaper in addition
to those in the classified section. Watch also for companies that
have several advertisements listed. You may have found a company
in hiring mode with additional jobs not yet advertised.
Personnel/Employment
Agencies
There are good
ones and bad ones. Check out their reputation to see if you feel
comfortable in having them represent you. Discuss their procedures
so there would be no overlap where you and they would send resumes.
Read the contract to ensure you understand what is required of you.
There are many recruiters who charge the company who hires you the placement
fee. The placement fee can be as high as one third your annual
salary so do not contract with these type of agencies without understanding
the terms of payment and your obligations if you quit or get fired.
Creative
Methods of Marketing Yourself
There are several
phases before an advertisement appears for a job. The hidden job
market refers to points (1) through (3).
(1) Work
needs to be done, but no one has recognized the fact.
(2) People
realize their need but nothing has been done to find someone.
(3) An
outline of requirements is written and people are informally looking for
candidates.
(4) No
qualified candidate was located so job description is given to Human Resources
to advertise.
It is a generally
acknowledged fact that between 80% - 90% of all jobs available at a given
time are not advertised. Chances are very high that you will locate
your work independently. Accordingly, you should spend 4/5ths of your job
search time on creative pursuits. Read articles about companies reporting
their business plans, expansions, changes, new additions. Consider
small to medium sized employers assure jobs are being created in these
sectors. You need to target your application to the person who would
hire for the position. Remember, managers are always looking for
good people even if there is no immediate opening.
Applying
to Hiring Managers
This is probably
the most effective method, but it is becoming increasingly difficult to
meet with people who hire because of their increased workloads and the
numbers of job seekers who are wanting to speak with them. However,
do your research, prepare your resume, and go. If you are in the
area anyway, you may find it productive to walk in and ask if the head
of the department you would like to work in could speak with you.
It's more difficult to dismiss a person than another piece of paper. The
Personnel or Human Resources Office only learns of coming positions once
managers have exhausted their own private sources. Even if you are
not able to speak with the manager, there maybe someone else available
to fill you in on additional background to help you in your application.
Through a
Telephone Call
If distance
does not permit an initial personal visit, telephone to make preliminary
inquiries and/or to arrange a meeting at a mutually convenient time.
When you have the hiring manager on the phone, be ready to make a strong
first impression. State your name first and then how you found out
about him/her, (name of person who referred you). Present your 30
to 60 second commercial about what you can contribute to the department.
Ask for a meeting to be able to provide more details. You may wish to suggest
a date and time and ask if that would be convenient. Be as flexible
as possible around the employer's busy schedule. If the person doesn't
want to meet with you, ask if you could phone again in 2 to 3 weeks to
inquire about opportunities.
By
Broadcast Letter/Resume
RESUMES
Prepare a resume
with a cover letter, identify companies you would like to interview with,
and do a mass mailing. For maximum effectiveness, follow up the mailing
with a phone call and visit. Remember to address your letter to a
specific person who is in charge of the department you want to work in.
It is recommended to send a letter/resume to the human resources department
as well; many human resources departments require all hiring activities
are handled by their department and this way you have acknowledged their
procedures.
In your letter,
mention how you found out about the position and include the name of the
person who referred you, if you were given permission to do so. Tailor
your qualifications to the employer's needs. To bring your qualifications
back into the employer's mind, you are able to write again when you have
updated your resume, so that the latest one can be on file. With
so many resumes being received by employers, yours needs to attract their
attention and be readable in 15 seconds or less! The focus is on
what you can contribute. A poor response rate can often be attributed
to what appears to be a lack of self direction. Include your career
objective and relate your abilities, skills and experience to that specific
area within the organization.
With more employers
using computer applicant tracking systems to help with the workload of
screening both solicited and unsolicited resumes, it can be to your advantage
to target as large a number of employers as you can prepare applications
tailored to those employer's needs, using appropriate terminology.
The cost to you is minimal and at least you are in their database if they
are looking for a person with your qualifications. However, do not
depend solely on this method of job search to produce job interviews for
you. Most people still get their work through personal contact.
Job
Creation
Have you identified
a problem that you feel able to solve? You may wish to prepare an
outline of a proposal and send it to the employer. If interested,
the employer could request the full proposal and arrange a meeting with
you to discuss it. Impressed with your qualifications and the benefits
you could offer, many companies would be glad to create a position for
someone who could save them time and/or money. Investigate the sources
of government funding which may be available to an employer to help to
hire you. Think of yourself as an entrepreneur or independent contractor.
Starting
Your Own Business
SMALL
BUSINESS
More and more
people are starting their own business(es). Even during recessionary
periods, small business has managed to increase in size and number of jobs
while many larger businesses have been down sizing. The development
of new technologies has made it much easier for entrepreneurs to establish
new industries and services. It is indeed a challenge to decide what
consumers’ needs will be next week, month, and year and provide them in
a timely way.
Networking:
Developing Leads And Making Contacts
Networking is
making connections with individuals and groups of people, and can be accomplished
by personal meetings, through the telephone or fax, on paper, or via the
Internet. Networking will help you whether you are looking for a
job as an employee of a company or organization, or whether you are looking
for work as an independent contractor or freelancer. Networking contacts
can help you locate job opportunities in both the visible and hidden job
markets.
It is estimated
that 65-90% of jobs are found through networking. An informal survey
among your employed friends would reveal that many, if not most, found
employment this way. You can't begin networking, however, until you
have defined the type of work you want. Interviews to help you decide
on potential careers are called information interviews and should not be
confused with networking interviews. Getting the two straight in
your mind may be difficult.
INFORMATION
INTERVIEWS
Networking can
bring many benefits to the job seeker. Individuals who find employment
in this manner tend to be more satisfied in their job and earn a higher
income. Steering away from the advertised market has other advantages
too since it often over represents lowly paid/unskilled or highly paid/highly
skilled positions. Most people find work somewhere in between these
two extremes. Secondly, the advertised market can be deceiving since
many jobs there are non-existent or already filled (by avid networkers)
before being printed. Lastly, the qualifications listed in such ads
can be significantly higher than the requirements of the job before being
advertised.
Overcoming
Reluctance to Liaise
Networking means
making many contacts. It is nothing more complicated than that. Some
of you may find the idea of networking, initiating contacts, and speaking
with strangers a daunting task. You do not need to put yourself in the
difficult position of asking everyone for a job. What you would like
to accomplish instead is the establishing and maintaining of relationships
which are mutually beneficial, with you helping others achieve their goals
as they help you achieve yours. Be a good listener and reflect on
the information you get. Have a genuine reason to speak with a person,
since having to generate "small talk" may add to your discomfort.
Then when chatting with strangers about their interests and yours, your
enthusiasm will help you conquer your nervousness. Volunteering is one
way to develop relationships and have people get to know you and your talents.
You may need to work on your body language, including your voice and eye
contact, in order to project capability and confidence. Deal with
the aspects of networking that you dislike the most by analyzing what they
are and coming up with an action plan to overcome them. When is your
energy the highest? Are you a morning person? That is the time
to undertake the tasks that require the most energy from you. Always
build time into your schedule to relax and become refreshed by doing whatever
activity you enjoy.
Sometimes it
is necessary to do what you must, even though it's the last thing you want
to do, e.g., make a phone call to arrange a meeting. Most people
are nervous when tackling something new or are unsure about the outcome.
Yes, there is an element of risk. But when you are successful, e.g.,
the meeting is arranged, your self-confidence grows. With repetition,
your skill level increases too. In time you'll come to believe that you
can handle whatever needs to be done. You have expanded your comfort
zone!
Knowing
Someone on the Inside
Managers trust
people they know more than people they don't. From the employer's
viewpoint, it makes sense to hire a "known quantity", someone who has been
recommended by a person who is known and trusted. Employers also
reduce their recruiting costs in this way. Employers like to have
referrals from their own employees. People who hear about the job
from insiders eliminate themselves if they feel the job would be a poor
fit or if they don't have the skills. The applicant's resume therefore
seems to be more tailored to the qualifications of the job. The person
appears neither under- nor over-qualified for the position. The timing
is better. Therefore, if you know someone inside a company you would
like to apply to, it may be possible for you to get information on what
to include in your resume and when to submit it. Contacts inside
the organization can also keep your name in people's minds. With
e-mail, it is easy to stay in touch.
Establishing
a Network
The great thing
about networking is that you already have a network in place. Consider
all of the people you know personally (e.g., uncle), or come in contact
with regularly (e.g., dentist), or briefly (e.g., person next to you in
supermarket checkout line). The following list may help you to get
started:
-
friends
-
relatives
-
neighbors (current & past)
-
other students, day or night classes
-
acquaintances (sports, clubs, social activities, etc.)
-
alumni
-
professors
-
co-workers & former co-workers
-
former employers
-
business people (bank manager, insurance agent, etc.)
-
professionals (doctor, lawyer, dentist, etc.)
-
religious groups (clergy, members)
-
politicians (all levels)
-
members of professional organization(s)
-
people at conferences, trade shows, etc.
-
Chamber of Commerce
Speak also with
people you meet anywhere, e.g., during theater intermission, at a sports
event, on the beach or ski hill, in the airplane. When you are next
at a gathering, make a point of talking to at least 2 new people.
Start with someone standing alone. Perhaps they too wish they could
meet and mingle with people more easily.
Now make a list
in the box of the names of 20 people you know.
Consider the
names you have just written. Do these contacts have a) hiring authority
(could hire you for the work you want), b) job leads (have knowledge of
the industry in general, ideas on how to approach people, skills required)
or c) ability to refer you to others (may not know field but have many
contacts in general)? Label the names with a, b or c. Don't worry if you
don't have very many a's on your list.
Most people
don't. Your b's and c's will refer you to the a's. Put a "*" beside the
names that are in or may have knowledge of the geographical area in which
you prefer to work. Your approach is very important. If the people you
are contacting do not have hiring authority, don't scare them off by asking
them for a job. They still have valuable information to share, including
names of other contacts in the
industry who
may have such authority.
Practice! Practice!
Practice! First, begin with a small group of people you know well. Ask
those willing to help you to critique your approach. Networking is not
just handing out your business card and requesting assistance. Networking
is reciprocal. It's learning about others and how you can be of service
to them. Networking is being friendly in a genuine way. Listening is the
key to effective networking. If you spend most of your time asking questions
about your contacts and building good rapport, they will eventually turn
the conversation around to you. Then you can let people know what you need,
and perhaps even what particular goal you want to accomplish. Explain what
it means to you. Pose open-ended questions. "Who do you know who.." is
better than "Do you know anyone who" which can be answered with yes or
no. Example: "I just read that ABC Co. is planning an expansion into Southport
City to begin a new line of widgets. In a recent project, I did some research
on "x" and accomplished "y" in my last job. I would be very interested
in contributing to the start-up of their new line and getting it competitively
launched. Who do you know who may know someone currently working at ABC
Company?" You can present your skills and abilities assertively, without
being loud or pushy.
Second, compile
a list of people you know who have jobs in the field you are interested
in. Contact each person and suggest that you meet for coffee (or something
equally as brief). Up front, let them know that you are not looking for
a job with them or from them. You are seeking their expert advice. When
you meet, again, don't ask for a job. You may want to ask for recommendations
on what they would do if they were you, where they see opportunities in
the field, who could advise you about potential areas, and with whom you
could speak about
what might
be coming up in the future. Try to get an introduction to the next person
you could talk with. Perhaps you could get 2-3 referrals from a contact
you know quite well and has no hesitation in referring you. From others,
listen carefully while they speak. If they talk about a company or organization
that seems promising, ask if they have suggestions as to whom you could
speak with. Then phone your new leads. Tell them where you got their names
(only when you have permission from your contact to do so). Ask for 15
minutes of their time. Suggest meeting for coffee near their office. However,
they may prefer to have you go to their office. Your agenda, as before,
is to learn about the other person. By finding out about your networking
contacts’ interests, you can be of service to them. If you see an article
or hear about something that might interest them, you can pass it along,
and in the process renew your association. If you give leads, you will
get leads,
even though
they may not come from the same people you have given them to. If you manage
your network well, you will know who can benefit from your business and
personal contacts. Hopefully you will be remembered when something does
come up in your line of work. Through the particular information you receive
on organizations, work specifics, and candidates’ qualifications, you will
be in an excellent position to speak with hiring managers. You will have
a competitive advantage when you present the contribution you can make.
With a good "fit" and your enthusiasm for the work, the managers will be
more interested in speaking with you.
Third, talk
to the heads of departments or organizations where you want to work. Begin
with organizations low on your priority list to gain experience. It can
be quite difficult to get to the person who hires because of the people
who screen calls (e.g., secretary, receptionist, assistant). It is important
to work with them. Fully identify yourself immediately, as gatekeepers
are generally skeptical of people appearing to hide something. If you are
asked, let them know why the manager would benefit speaking with you. Be
sincere. Be confident and assertive, but treat everyone with respect. Build
rapport. Don't appear to be schmoozing. Ask for the name of the people
screening so that you can use it on subsequent calls when they answer the
phone. Ask questions. Show that you want to learn about their needs. The
more information you have, the better off you will be when you speak with
the manager. You may also want to try phoning early in the morning, over
the lunch hour, later in the day, when the manager may be answering his/her
own phone.
When you try
to reach a hiring manager and are transferred to someone else within the
organization, use the opportunity to develop another contact. Don't know
what to say?
POSSIBLE OPENINGS:
"considering
a career in...", "given your name by...", "understand that your organization
is a leader in..." or "heard that you have been working in
the area of..."
REQUEST: Stress
that you are seeking job information and not a job from that person. Ask
to meet to discuss job search techniques and appropriateness of your resume.
Mention that you realize the person is busy and would only take 20-30 minutes
at a mutually convenient time.
When you do
meet with the hiring manager, define in depth what contributions you can
make to the organization. What makes you better than all the other people
who would be considered for a position? Think in terms of what the organization
is looking for. Every day, try to meet personally with at least two people
who hire even if there is no job opening at that time. Create a good first
impression with appropriate dress and grooming, excellent interpersonal
and communication skills, and sincere enthusiasm.
Operating
Efficiently and Effectively
Create a work
schedule: research to do, phone calls to make, letters to write, and meetings
to attend. If you can, prepare your list of the next day's activities the
night before. When you get up in the morning, you are then able to begin
work right away. Keep records of people you are trying to, and did, reach.
P=phoned. L=sent letter. E=sent e-mail message. V=left voice mail message.
F=sent fax. M=arranged meeting. C=completed follow-up. Add the date on
which each activity happened. Keep all your information about your networking
contacts in the small notebook or diary you began when conducting your
information interviews. When you are speaking with anyone, note what their
interests are, what they want, and how you can be of service. Add to your
diary their name, address, phone, fax, e-mail, plus any other relevant
information you have learned about them or from them. By having the details
readily available, you may be able to help someone.
Carry the diary
with you all the time. You will always know the status of each contact,
and can follow up even when you are not at your desk. When you need to
leave a voice mail message, in under 30 seconds give complete information
about who you are and why you called.
Make sure the
greeting on your answering machine is business-like. If you are not sure
about the reliability of others taking a phone message for you, you may
want to consider adding a second phone line with a professional answering
service. If the type of work you are looking for means that employers need
to get in touch with you quickly when you are away from your phone, consider
wearing a beeper so that you can return calls very promptly.
Telephone
Strategies
In addition
to speaking with people in person, the telephone can be an efficient way
for you to collect information from people who can make suggestions on
what jobs are or will be available in the hidden job market and the hiring
qualifications. Initially you may find using the telephone intimidating,
with the result that the person you are speaking with senses your lack
of confidence. Preparation is the key. The words you say (the script) will
need to be well thought out. Your voice needs some practice to warm up
before you begin conversation.
So much of the
meaning of your message is communicated by the way you speak over the phone,
rather than by the actual words you use.
Tape-record
yourself giving a 3 to 5 minute presentation. Do you have a pleasing tone?
Are you talking at the right speed for the listener?
Are all the
words clearly and easily heard? Do you put emphasis on words or ideas that
are more important to catch the listener's attention?
Did you notice
some habits that will cause the listener to become distracted? Do you have
a liberal sprinkling of verbal fillers such as ummm, ahhh, like, you know,
etc.? Are you using the fillers to give you time to think? Instead, be
silent while you think. Do you raise your voice at the end of the sentence
even though you are not asking a question? Although the listener cannot
see your body language, you need to be just as careful as though you were
meeting face-to-face. Sitting in a business-like manner will help you maintain
professionalism. Smiling will help
you to become
more relaxed and project a more positive attitude. Show enthusiasm and
be polite.
-
Checklist
of What I Do Well
-
Checklist
of What I Need to Improve
Based on your research,
prepare a list of potential contacts and prioritize them. Begin making
your phone calls to those names at the bottom of the list so that you will
be experienced and confident when you get to those most important to you.
After you select the person to phone, prepare a written list of questions
that you plan to ask. Make sure though that you don't ask for information
that you could have located through a publicly available source such as
a directory or web page. Speak initially with people who are currently
working with a potential employer, not the hiring manager, but people in
that department (or in other areas) so that you can get helpful details
to tailor your application to the employer's needs.
When you get
the person on the phone, identify yourself and mention how you found out
about the organization. Since you will need some of their time to answer
questions, ask if they have a moment now or if they would prefer you to
call later. Don't mention that you are looking for a job. They can too
easily brush you off with, "There's nothing available." You first need
to find out if there is a fit between you and the organization. Ask open-ended
questions about non confidential or non-proprietary information and terminology.
If it is appropriate, you could request the name and title of the person
who hires. Ensure that you get the right spelling. If you don't know whether
it is a male or female name, ask. Since you are inquiring about the field
of work generally and that company specifically, you may also ask if there
is anyone else you should speak to about finding other opportunities in
the area you want to work in.
You will need
to keep good records of the information received and names of other people
mentioned, as well as any terminology/vocabulary used to describe the work.
Add the date of your phone call and what follow up you need to do. If you
need to get back to a person again, begin your conversation by jogging
the person's memory of what you talked about the last time.
If you get a
voice mail recording when trying to reach a contact, know what you want
to say. If you are unprepared, hang up and call again later. The message
needs to interest them in wanting to speak with you. If you want them to
call you back, let them know the best time to reach you. Repeat your phone
number again at the end so that they do not have to go back through your
message to find it. However, you
may be wasting
your time waiting for the phone to ring. It may be preferable for you to
say that you will get back to the person. Then keep trying until you do.
Geographical
Considerations
Looking for
a job in a geographical location where you currently do not reside is a
major task. Begin by subscribing to a local newspaper and checking out
the area on the Internet. Job hunting is best done in the location you
want to work in. However, you may find it more economically feasible to
make some phone contacts before traveling to your preferred location. If
the time zone is different from yours, be sure to call at a favorable time
to them. A long-distance calling plan may help you to reduce the costs
of many long distance charges. For contacts, try alumni or business associations
in the area. Set your dates for a trip there. Write and telephone to arrange
meetings. Finish the rest of your job search in that location. The hiring
manager may be more willing to meet with you as the company would not have
to pay your travel expenses. When there is a job opening, employers are
more inclined to interview "local" people who meet their qualifications.
It would be helpful for you therefore to have an address and phone number
from the location you wish to move to, so that you can include it on your
business card,
in your resumes and letters, etc. Perhaps you know someone in the area
who would give you permission to use his/her
address and
phone number, as well as pass along messages to you. You may want to consider
getting a 1-800 number or inviting people to call you collect. It may be
in your best interests not to relocate permanently to another community
until you're sure of employment.
Using
the Internet
The Internet
is a great source of information on the job market and on specific companies
and organizations. Investigate relevant employment news and discussion
groups. Members are very supportive of each other and most are willing
to help answer questions. Honor the rules established by the group. Don't
just lurk participate! With hundreds or thousands of readers, you have
an easy way to network. If you look only at advertised positions on the
Internet, you will miss the vast majority of openings.
Asking for help
on the Internet can result in assistance or annoyed feedback, depending
on how you phrase your request. If you are not sure how to use the many
resources, ask a professional to explain. As with in person or telephone
conversations, don't ask for information you could find on your own through
printed or other sources. Ask the right person the right question. If you
want help from a discussion group on the Internet, look for their Archives
or FAQ (frequently asked questions) section first because your answer may
be there. When submitting a
question, write
in complete sentences with good grammar and no words that people from other
cultures may not understand. Mention that their assistance or suggestions
would be appreciated. Offer to compile the replies you receive and pass
them back to the group. Etiquette dictates that you should ask people to
help you find information rather than give you the information. Make sure
your name and e-mail address are available at the bottom for people to
get back to you. Thank each person who replies to you.
Job searching
is the same online as off. Be professional in your writing, in contacting
employers through e-mail, and in following up on contacts you make as well
as requests made by employers. If you wish to terminate contact with an
employer because you are no longer interested in that job or organization,
send another e-mail, thanking the employer for any consideration given
to you, and declining further interviews (or whatever stage you are at).
Keep their goodwill: you may want to initiate contact again in the future.
Networking
Myths
(1)
MYTH: Do not
network where there is an advertised position. Send a resume.
REALITY: You
must take additional action to set yourself apart from the other candidates.
Visit or phone to assist your application.
(2)
MYTH: Approach
networking strictly as a job search tool.
REALITY: People
who cannot hire you also have valuable information to share. Keep up your
contacts after your job search too. Keep on good terms for future. Try
to help your contacts where possible. Networking is a two-way street!
(3)
MYTH: Join
many associations and hand out as many resumes as you can at meetings.
REALITY: Do
join one or two associations that you really have an interest in. Then,
participate in meetings and take on assignments. Show the other members
what you can do, that you have the skills you indicate on your resume.
Once these people see your skills, they will be more likely to want to
recommend you.
Follow-up
Remember that
follow-up is critical. When you are given a referral, be sure you follow
up promptly. Otherwise you will disappoint two people, the person who gave
the name and the person who is waiting for your call. Thank you letters
are very important. Take the opportunity to thank everyone who helped you.
People who gave you contact names and people that you got more indepth
information from should both receive letters. In your letter, be brief
and sincere. You may handwritten the note if you feel that you now know
the person fairly well. If you have received some good tips on changing
your resume, do mention in your letter that you will forward your revised
resume soon (try to include at least one of their suggestions).
Upon accepting
a job (yippee!) contact those in your network who assisted you and/or are
referring you to others. They need to know to stop searching on your behalf.
After you have
decided which job(s) and company(ies) or organization(s) you would like
to apply to, you will be able to start working on your resume because you
know who the reader will be and what criteria will be used to screen applications.
Links to
More Information Work
Temperament Checklist
http://www.career.und.edu/career/JobSearch/Technique/brochure9.htm
Career Advancement Test
http://www.queendom.com/tests/career/career_adv_access.html
Archives of Career
Strategies on Internet Radio
http://www.talk2k.com/career/archives.htm
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