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Serving Students at
Santa Ana College and
Santiago Canyon College

 JOB INTERVIEW QUESTIONS


Job Interview Questions

MORE INFORMATION ABOUT INTERVIEWING

INTERVIEWING TIPS

Interviewing Process

Don't worry about being nervous during the interview this is normal and will be expected.  Just remember, the interviewer wants to hire you if you have the right qualifications and interest in the position.  In the first phase of the interview process, many interviewers will begin the interview with some "small talk" to help you relax. This may seem irrelevant to the position, but you are still being evaluated.  Take these opening moments to show a great attitude, such as pleasure speaking with the interviewer and interesting facts about the organization which you found during your research.  You may want to ask some questions about the organization, its products/services to hear the interviewer talk, to get a sense of energy level and pacing.

Interview Questions

The second phase of the interview consists of the interviewer asking you questions to try to determine your match to the specifications needed to do the work well.  The most reliable way for an interviewer to project how you would perform in the future is to examine the past. Therefore, many employers prepare some behavior based questions.  Which ones are asked depends on the work you are interviewing for.

Examples:

  • Tell me about a time when you had to go beyond what is ordinarily expected of an employee in order to get a job done.
  • Give me an example of an important goal you set and describe your success in reaching it.
  • Discuss occasions when you adapted to a wide variety of people and situations. 
  • Describe a time when you had an angry customer on the telephone. 
By analyzing the questions asked of you, you will be able to find out more particulars about the job for which you have applied.  What emphasis does the interviewer seem to be placing on which skills, knowledge, personality traits and attitudes.  That insight can help you focus
your answers more easily to the employer's position.

Always relate your answers to your future responsibilities and the organization's policies.  Give concrete examples from your past activities as illustrations of your qualifications.  Never answer with a simple "yes" or "no".  Substantiate your answers whenever possible. 

Your points must be clear, relevant, and adequate to enable the employer to understand what you are trying to say, determine your strengths for that particular job, and enable the employer to have sufficient information to make a good decision.  In your answers, the interviewer should ultimately be able to determine if you can do the job, will you do the job, and do you fit in.

Questions and Answers

To be fully prepared, take the job listing and any job description information and break down each skill requirement and responsibility into questions.  Often one sentence in the job listing would break into more than one question.  Create answers to these questions highlighting your experience.  Many interview questions are commonly asked and generally you will interview better with practice.  Ask your friends for help, they may have thought through a common question asked in the field and can give you pointers on how to structure your answer.  Prior knowledge of possible questions the employer may ask enables you to prepare points to include in your answers, thus allowing you to relax and be yourself.  Think about why the question is being asked; determine what the employer really wants to know.  Following are some typical questions.  Watch for behavior based questions!

Examples:

  • Tell me about yourself. 
  • What are your short-term goals?  What are your five year goals? 
  • What is your own vision/mission statement?
  • What do you think you will be looking for in the job following this position? 
  • Why do you feel you will be successful in this work?
  • What other types of jobs are you looking for in addition to this one? 
  • What supervisory or leadership roles have you had? 
  • What experience have you had working on a team? 
  • What have been your most satisfying/disappointing experiences? 
  • What are your strengths/weaknesses? 
  • What kinds of problems do you handle the best? 
  • How do you reduce stress and achieve balance in your life? 
  • How did you handle a request to do something contrary to your moral code or business ethics? 
  • What was the result the last time you tried to sell your idea to others? 
  • Why did you apply to our organization and what do you know about us? 
  • What do you think are advantages/disadvantages of joining our organization?
  • What is the most important thing you are looking for in an employer? 
  • What characteristics do you think a person would need to have to work effectively in our company with its policies of staying ahead of the competition?
  • What courses did you like best/least?  Why?
  • What did you learn or gain from your part-time/summer/co-op/internship experiences?
  • What are your plans for further studies?
  • If I asked your friends to describe you, what do you think they would say? 
  • What frustrates you the most? 
  • When were you last angry at work and what was the outcome? 
  • How did you handle the time when you had to work with someone you disliked? 
  • What things could you do to increase your overall effectiveness? 
  • What was the toughest decision you had to make in the last year?  Why was it difficult? 
  • Why should I hire you? 
Tell Me About Yourself
Tell me about yourself is one of the most frequent questions asked at the beginning of the interview.  Prepare a short response related to your education, professional background, hobbies providing transferable skills in the workplace; mention supportive family/friends but move on to work interests quickly.  Discuss your level of computer literacy, SCANS skills such as organizational skills, works independently and as a team player, self management, dependability, interpersonal skills, honesty, and flexibility.

Why Should I Hire You
Another frequent question employers ask is why should I hire you generally at the end of the interview.  Refer back to the job listing and the information gleaned from the interview process on what the employer said they are looking for and structure your answer appropriately reflecting a can and want to do attitude.

Illegal Interview Questions

Following are the categories that have restrictions on what can be legally asked: 

  •      birthplace, ancestry, ethnic origin, place of origin 
  •      sex, sexual orientation, marital status, family status 
  •      age 
  •      race and/or color 
  •      religion, creed 
  •      citizenship 
  •      education
  •      record of offenses 
  •      handicap 
  •      references and membership in organizations.
Although it is ultimately the responsibility of the interviewer to know the law, this may not always be the case.  It is to your advantage to be informed on the subject.  You've done the reading and know your rights as they pertain to the interview.  Now you're in the middle of one and have just been asked what is clearly an illegal question.  What should you do?  There is no clear-cut answer.  Much depends on you. 

Responses to Illegal Questions

In some cases, you may be able to answer the "hidden" question.  Try to think of what information the employer is trying to elicit.  Example: "Do you have or plan to have children?" may be a disguise for "Are you going to be able to work overtime?" or "Will you be requesting time off for school holidays/events?"  In this example, your answer should convey your willingness to work overtime as required or make alternate child care arrangements. 

You may elect to say "Why do you ask?" or "Would you explain how this point is connected to the qualifications for this job?"  This may cause the employer to reconsider and/or clarify the question.  This may offend some employers, but probably not the majority. 

If you feel that you should not answer the question (you shouldn't have to after all) or that you are not interested in working for the company, you may state, "I don't feel obligated to answer that" or "That question is inappropriate".  If you choose this option, you will  either enlighten (the employer may not realize it is illegal and will be happy that you pointed it out) or offend (the employer may not consider you for the position).


Links to More Information

Sample Interview Questions: How will you answer? 
http://www.jobopenings.net/interview_tips.htm
This site provides the job seeker with practice interview questions and answers.

 

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