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Serving Students at
Santa Ana College and
Santiago Canyon College

INFORMATIONAL INTERVIEW


Informational Interview

JOB SHADOWING

One of the best sources for gathering information about what's happening in an occupation or an industry is to talk to people working in the field. This process is called informational or research interviewing. An informational interview is an interview that you initiate - you ask the questions. The purpose is to obtain information, not to get a job. 

One of the most effective methods of obtaining more detailed information about a particular career is to conduct an information interview with someone who holds the position that interests you.  The benefits are numerous:

  • To build confidence for your job interviews
  • To expand your professional network 
  • To explore careers and clarify your career goal 
  • Allows you to determine whether the career, industry or company matches your skills, interests and expectations
  • To identify your professional strengths and weaknesses 
  • Confirms information that you have read and provides information not available in written form assists you in organizing your future job search by revealing the best ways to get into the profession
  • Provides you with tips and information about the job and career field that could be of great value in preparing applications for work and in a job interview
  • To access the most up-to-date career information 
  • Gives you an opportunity to see the organization from the inside. 
 Preparation

Prepare for information interviews well in advance. You must begin with a self assessment.  The better you know yourself the more likely you will pursue a career that is both enjoyable and rewarding.

Next, conduct a thorough search for information about the careers that interest you and on any organization you intend to contact.  There are several sources that could provide the names and addresses of people with whom you might set up an information interview.  Begin by checking the resources in the Career Center.

  •      Alumni Directory 
  •      Employer Directories 
  •      Yellow Pages 
  •      Government Ministries and Departments 
  •      Volunteer Directory 
  •      Professional Associations and Journals 
  •      Internet 
Add to your list, other people that you know:
  •      Professors 
  •      Family
  •      Friends 
Contact the organization that interests you.  Ask for the name, job title and phone number of the person doing the job you wish to investigate.

 How to Arrange the Interview

Telephone or write the person you wish to interview well before the date the interview would take place.  Introduce yourself and explain who you are (e.g., a student, a person thinking of changing jobs).  Perhaps, mention how you found the person's name. 

State the type of work you are interested in researching, the reason why, and the amount of time it would take to conduct the interview  (usually 20 - 30 minutes).  If the person is unable to meet with you, ask for a referral. 

Thank the person for speaking with you and confirm the date, time and location of the interview. If that person cannot see you, express your regret.  State your appreciation for any referral names given to you. 

The contact information for the person to be interviewed is:

  Name:

  Title:

  Organization:

  Address:

  Phone Number:

The arrangements for the Information Interview as follows:

  Date and Time of Interview:

  Address where Interview will take place: 

  Parking Arrangements:

  Other Information:

Conducting the Interview

You requested the interview. Be prepared to ask questions. Be concise so as not to waste the person's time. Allow the person an opportunity to provide additional information. Use a paper or electronic diary to keep track of your contacts and to add notes during your meetings. (You can continue to use the same log when you network.) If you have not already seen the work area, ask for a tour.

SAMPLE QUESTIONS

The purpose of the interview is to collect information that will allow you to make informed career decisions.  Do not  use the information interview to ask for a job or set up an employment  interview. 

After the Interview

  • Add more information to the notes you took during the interview. 
  • Always send a thank you letter promptly (within 1-2 days after the interview). 
  • Summarize what was learned during the Information Interview. 
 

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