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Serving Students at
Santa Ana College and
Santiago Canyon College

SOUTH KOREA

Etiquette


Dining

Business dinners and lunch meetings are common.  In Korea entertaining is most often done in a restaurant, rarely in a home.  Business is not usually discussed during the meal. 

The evening meal, the largest meal of the day, is between 6 and 8 p.m. 

It is an honor to be invited to a home and guests should call ahead before visiting when invited.

Shoes

Shoes should be removed when entering buildings; toes should point away from the building.  When departing, express thanks and bow slightly.  Put shoes on while facing the building.  A note of thanks should be sent to the host and later reciprocate by entertaining the host. 

Entertainment

Commonly entertainment is conducted in an informal setting where alcohol is served; spouses are not included.  Though the atmosphere may appear to be informal, professional behavior is appropriate at all times and promises made in an informal setting are expected to be kept.  It is polite to reciprocate and invite the host to a similar event.

The host pays for the meal though the others may offer to pay. 

Eating

Men cross their legs when sitting on the floor when eating.  Both men and women may sit with legs to the side, but not straight under the table.

Chopsticks and porcelain spoons are the utensils used for eating.   Attempts by guests to use  chopsticks are appreciated.  The chopsticks are set in a rest or put on the table; they are not placed on top of a bowl or left sticking in rice when not in use. 

Food is passed with the right hand, supported by the left hand.  Others refill the tea and soy sauce of the dining party at the table; expect the same.  Drinking partners will often trade filled cups to drink.  Leave some drink in the glass if refills are not wanted.  Transfer food from a serving plate a dish before putting it into the mouth.  Food is not eaten with the fingers.  Sliced fruit is eaten with chopsticks.  Covering bowls or lids are placed on the floor.  Unedible food parts such as bones are put on the table or on a spare plate, not in a  rice bowl or on the dinner plate.  Hosts offer more food several times.  Even if more food is wanted, it is polite to refuse at least twice before accepting more.  Food left on the plate signals another serving is not not desired.

After dinner, it is common to sing and it is impolite to refuse to sing if asked, be prepared by knowing two or three American songs.   Appropriate topics of conversation include sports, family health (other topics relating to family are inappropriate), and Korean history.

Inappropriate topics are government, Japan, and the host's spouse.

Introductions

Seniors and superiors are respected in Korea and will enter a room and be introduced accordingly.  Koreans may ask questions aimed at determining the status of people they are meeting.  Korean businesspersons will meet individually with clients and then share the information gathered with others in their company.  Bow at the beginning and end of a meeting. 

Korean men greet each other with a slight bow and sometimes an accompanying handshake while maintaining eye contact.  More respect is indicated by supporting the right forearm with the left hand during the handshake.  The junior person will initiate the greetings and be the first to bow; the senior person will be the first to offer his hand.  A weak handshake or nod of the head may be sufficient in business circles.  Women rarely shake hands.  Western men should not try to shake hands with a Korean woman; Western women will have to initiate a handshake with Korean men. 

Elderly people are very highly respected, so it is good manners to greet and speak to them first, and spend a few minutes with them; remark on the person's good health.  Wait to be introduced to another at gatherings and parties.  Avoid introducing yourself, and have a third person make the introduction to a person you want to meet.  When writing letters, address the recipient as "To my respected" with the title and full name; the name is not sufficient.

Names

Korean businesspeople do not refer to each other by their first names no matter how long they may have known each other or how close their personal relationships.  It is acceptable to address Koreans on any level as Mr.,  Mrs., or Miss when the person's title is unknown. 

There are about 273 family names in Korea, but over half are named Chai, Lee, Kim, or Park.  The name problem in one of the primary reasons business-cards are so important in doing business in Korea.  It is very important for foreign travelers and businesspeople visiting Korea to carefully write down the full name, title (if any), and company section of all Koreans who they might want to call or meet again.  On a personal level, it is also wise to get their home addresses and even their position in the family (first or second son or daughter). 

Peoples' names play a vital role in business and all other areas of Korea's clan life.  Each Korean has two given names, one a personal name and the other a generational name.  Koreans are very sensitive about their names.  First names are not used in a professional setting.  Korean women do not change their names when they marry.  They may be called by their maiden name, by the title of puin (wife) or ojumoni (wife) or addressed as the wife of Mr. Kim, for example.

Koreans use titles connected with their profession, place of work, and rank plus their department in the workplace; they also use the areas where they live to identify each other.  Many of the most common names in Korea may be spelled several different ways.  Certain syllables of the Korean language are also pronounced differently by many people, making the names sound different, especially to foreign ears that are not totally sensitized to the variations in the language.

Establishing an effective working relationship in Korea can take longer than two or three years.  Friendship and trust must be both built on both sides, but once a close working relationship with Koreans is established, they will do everything they can to maintain the relationship for a lifetime.

Physical Contact

It is not polite to put an arm around another person's shoulders.  People of the same sex will often hold hands.  Physical contact is inappropriate with older people, with people of the opposite sex, or with people who are not good friends or family.

Feet are considered dirty and should not touch other people or objects.  Men should keep their feet flat on the floor during formal situations.  At other times men should take care that the soles of their shoes are pointing down.  Women are permitted to cross their legs.

Maintain eye contact when conversing.  Show respect to older people by touching your left hand, palm up, lightly to your right elbow when shaking hands or passing objects such as food or documents.  Get someone's attention by extending your arm palm down and moving your fingers up and down; moving a single finger toward you is inappropriate.  Cover your mouth when yawning or using a toothpick. 

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Etiquette

Sources:
U. S. Department of State


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